To recognize, collect, and leverage the value of social platform-sourced information, research and investigative professionals must fully understand the limitations, restrictions, and legal implications of obtaining, and utilizing, such information in a manner that user privacy expectations, license agreements, and other legal limitations are not violated.
Social Media Intelligence & Investigation will introduce research and investigative professionals to a variety of essential tools and techniques necessary to locate, collect, and utilize social platform-sourced information, and introduce investigators to the considerations and implications of leveraging this type of information safely and appropriately.
- A variety of popular social networks and online communities
- Effective cross-platform search techniques
- Tools and resources for mining social intelligence
- Identifying and critically evaluating information available from social platforms
- Determining the reliability of shared content
- Linking people, places, and things
- User profiling, including usernames and pseudonyms
- Using geo-location tools, such as geofencing and location-based search, to locate real-time and historical posts
- Investigating posted images and videos
- Live social media monitoring tools
- Relevant legislation, case law, and policy
- Privacy-awareness and how to protect your own online information
- Best practices for documenting social platform-sourced content