Product Type





Create, manage and deliver personalized, relevant communications across all touchpoints




The Communications portfolio seamlessly integrates communication capabilities, including batch communications, interactive and on-demand, messaging, voice mail and secure document delivery such as output management and digital fax, to deliver personalized, relevant and consistent communications across all channels and touchpoints.


How Communications can benefit business


  • Accelerate digital transformation
    Improve customer experiences with the highest level of personalization available and optimize operations with a single integrated tool to save both time and money.
  • Unify customer experience
    Eliminate siloes and enable marketing, communications and customer service to work together to deliver true omnichannel experiences.
  • Personalize at scale
    Leverage AI and machine learning for cohesive personalization across channels, including next best action, next best offer and next best channel.
  • Maximize brand value
    Provide the right content, at the right time, through the right channel to increase brand relevance, distinction and loyalty.
  • Improve operations
    Increase productivity with content governance and business user/marketing workflows and enhance ease of use with automation and scalability.
  • Deliver consistent experiences
    Provide fast, consistent, personal and seamless experiences across the entire customer journey, from acquisition to retention.


Featured products


Integrate enterprise-wide communications capabilities across all touchpoints and channels, along with digital asset management, journey orchestration, customer data platform, archive and retrieval.