Detego® Case Manager

Detego Case Manager is a one-stop platform that enables the effective end-to-end management of investigations, incidents, risks, evidence and compliance.

 

Case Manager enables teams to collaborate easily, follow procedures, minimise errors, improve productivity and securely store data that’s relevant to investigations. It was built in collaboration with some of the most experienced investigators and compliance professionals in the world, and it can be tailored to meet the unique needs of any organisation.

 

With all incidents, cases and evidence in one place, you can streamline investigations and allow users to access data anywhere, from any connected device, while maintaining complete compliance.

 

Case Manager equips your teams with:

 

  • An intuitive interface and fully customisable workflows to enable users to manage incidents, investigations, cases and exhibits with minimal technical knowledge
  • A single platform to centrally manage all physical and digital exhibits and data, with location tracking for improved peace of mind
  • An action hub for investigators to prioritise and centrally manage tasks – enabling managers and investigators to create, assign and track task progress
  • A visual workflow creator to simplify the development of custom workflows and manage dependencies
  • Central workflow and form management capabilities to enable the quick implementation of system-wide changes
  • A reduced paper-trail thanks to an intuitive form creator that helps create ISO 9001 compliant forms for better data collection
  • Complete tracking of all user actions – enabling fully auditable case management at any stage of an investigation
  • Valuable insights such as the financial and reputational impact of cases, the number of open, closed or pending cases and the time spent on each investigation to enable better-informed decision-making